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Medical
mistakes kept secret
Published on 06/18/2002
By JOHN MONK
Staff Writer
South Carolina Dr. 169186 botched a
medical treatment so badly his insurance company paid $9.9
million to the victim.
He might be your doctor.
Chances are you'll never know.
Dr. 169186 is identified only by
number in the National Practitioners Data Base, a federal
registry that tracks doctors whose insurance has paid patients,
or families of patients, who doctors accidentally killed or
injured.
Federal law protects Dr. 169186's
identity, as well as the identities of 36 other S.C. doctors
whose insurers have paid more than $1 million each to victims of
medical errors.
Secrecy about deadly and
crippling medical errors is common in South Carolina. Public
agencies, institutions and others - to varying degrees and in a
variety of ways - conceal facts about medical mistakes.
A State newspaper investigation
found:
* Doctors and hospitals routinely
use the court system to make secret payouts to victims of
medical mistakes. That practice may violate guidelines of the
S.C. Supreme Court, which allows secret court proceedings only
in rare instances.
* Hospitals don't always tell
patients and their families about mistakes that injure or kill.
Sometimes, hospitals don't tell coroners.
* Secrecy about medical errors
may lead to more such errors.
Concealing medical errors can
hurt other patients, experts say.
"A doctor is typically
taking care of 1,000 or 1,500 patients," said Dr. Sidney
Wolfe of Public Citizen, a Washington-based consumer advocacy
group.
Those patients should know if
their doctor is making mistakes, Wolfe said.
Secrecy also prevents the S.C.
medical profession from studying on a statewide basis the kinds
of errors that kill and injure patients.
"We have a health care
industry that tolerates more errors than other comparable
industries, such as the airline industry," said Lynn
Bailey, a Columbia health care consultant who has studied the
S.C. medical system for years.
"Unlike the airlines, we
don't say, 'Wait a minute. Let's study this and see how we can
make things safer.' "
As a result, if errors occur at
one hospital, there is little or no sharing of information to
benefit other hospitals statewide, she said.
TAXES SUPPORT COURTS, SECRET
DEALS
Ordinarily in South Carolina,
courts are open.
Taxpayers pay $39 million a year
to operate the state's circuit and appellate courts.
But when doctors, nurses and
hospitals are sued, judges often seal settlements and prevent
public review.
Sometimes, the entire record -
including the complaint - is put under seal once money is paid
to a victim.
A skimpy file in Aiken County,
for example, reads: "Epstein File Sealed by the
Court."
Among the few facts open to the
public about this case is its number, 98-CP-02-1019. There's
also a notation the case was a malpractice action, the plaintiff
was Peek and the defendant was Dr. Franklin Epstein.
An April 2000 order signed by 3rd
Circuit Judge Thomas W. Cooper Jr. says if anyone discusses the
settlement terms, "they will be in contempt of this
court."
In an interview, Epstein did not
describe the case. He said he is a good neurosurgeon, who has
performed more than 5,000 operations and been sued a half-dozen
or so times.
"I didn't spend 15 years of
my life after college studying my head off, and always getting
the highest grades I could get - I'm board-certified three times
over - I didn't do that so I could harm people every day,"
Epstein said. "I did it to help.
"If I've gotten five, six
suits with two or three settlements out of 5,000, I wish I could
do better. But I don't know how much better one can do. I just
don't."
One malpractice suit against
Epstein went to trial and produced a jury verdict. Jury verdicts
can't be kept secret.
In that case, the jury found
Epstein negligent in the death of a surgical patient and awarded
the patient's widow $6.9 million, court records said.
Epstein said the jury
misunderstood the complex case.
In 2000, the $6.9 million verdict
was upheld by the S.C. Court of Appeals. The jury had enough
"clear and convincing evidence of Dr. Epstein's reckless
culpability" to award such a high verdict, the Court of
Appeals said.
In 2001, with the case pending
before the S.C. Supreme Court, Epstein's insurers - the Patient
Compensation Fund and the Joint Underwriters Association -
settled the case for $8.3 million, according to records on
microfilm in the Aiken County courthouse.
Epstein said he is suing his
trial lawyer for legal malpractice. (The $8.3 million included
interest since trial; it is unclear why lawyers allowed the
settlement to remain public.)
SECRET PAYOUTS COMMON
Open trials with public verdicts
aren't nearly as common as the hundreds of secret settlements in
courthouses across South Carolina involving doctors, nurses and
hospitals, malpractice lawyers say.
"Lots of settlements are
confidential. The biggest reason is so someone like you (a
reporter) can't get out and report that Dr. So and So settled
for $800,000," said Ed Bell, a Grand Strand attorney who
has specialized in malpractice lawsuits for years.
But the widespread practice of
secret settlements may go against the S.C. Supreme Court's
efforts to have an open court system.
According to the high court's
1991 Davis v. Jennings decision, judges must state why records
should be sealed. That rarely happens, malpractice lawyers say.
The Supreme Court said judges
wanting to make a record secret must meet a high standard - such
as determining that a witness would be harmed if something is
made public.
The Supreme Court also said a
judge may keep a record open if a case has a "public ...
significance."
In medical negligence suits, the
public interest would be served by allowing the public to learn
the amount of money doctors pay victims in court settlements,
said Ken Suggs, a Columbia attorney and past president of the
S.C. Trial Lawyers Association.
The settlement's size indicates
how valid a case was, Suggs said.
"It's one thing if a doctor
has paid $25,000 because it would have cost that much in legal
fees to fight the case," he said. "But it's another if
he's paid $400,000 or $500,000."
Moreover, Suggs said, making
public large settlements would focus attention on medical
problems "that could be corrected if the public gets
interested."
In South Carolina, court-approved
secrecy even extends to public money.
In response to Freedom of
Information queries by The State, the S.C. Insurance Reserve
Fund confirmed it is keeping secret six settlement payments it
has made to victims since 1999. The fund - a public body that
insures state-operated medical facilities - operates under the
Budget and Control Board.
These secret payments of public
money could be up to $1.2 million each - the maximum allowed
under state law for malpractice suits against state-operated
institutions.
The secret payments are
settlements with patients at public agencies, including the
University of South Carolina School of Medicine and the S.C.
Department of Corrections, among others.
Insurance Reserve Fund spokesman
Mike Sponhour said judges ordered the settlements sealed.
"We would like to obey the
Freedom of Information law, but when a court specifically orders
a settlement closed, there's nothing we can do," Sponhour
said.
OTHER STATES BAR SECRECY
Some states outlaw secret
settlements.
In Florida, court settlements
must be open. Doctors' payments to victims and their families
are public record.
Moreover, the information about
doctors' payments to victims is available on Internet Web sites
run by the Florida departments of health and insurance.
"If you're shopping for a
car, you want all the information you can get. If you're
shopping for a doctor, you should have information too,"
said Bill Parizek, spokesman for the Florida Department of
Health.
But in South Carolina, lawyers
for doctors and patients say secret settlements promote justice.
Confidentiality encourages quick
resolutions of lawsuits, said Dawes Cooke, a Charleston attorney
who defends doctors. A doctor who knows his identity and the
amount paid to a patient will be made public might be tempted to
fight a case in court.
"I don't think you want to
put a procedure in place that discourages people from settling
cases," Cooke said. "Whatever allows them to settle
their difference amicably, I'm for it."
Mostly, it's doctors' lawyers who
insist on secret settlements, according to lawyers for
physicians and patients. However, sometimes victims don't want
their friends, family or churches to know how much they're
receiving, malpractice lawyers said.
FAMILIES MAY NOT BE TOLD ABOUT
ERRORS
The court system isn't the only
way medical mistakes - and allegations of errors - are hidden
from public view.
When medical errors happen,
hospitals don't always admit them, critics say.
For example, when John Theodore,
the older brother of former Lt. Gov. Nick Theodore, died in 1999
at Palmetto Richland Memorial Hospital, hospital officials told
the family Theodore died of "complications," said
Andrew Theodore, a nephew and family spokesman.
When the family heard rumors that
negligence played a role in John Theodore's death, they sought a
meeting with hospital officials, Andrew Theodore said.
Andrew Theodore's version of the
meeting is this: that only under questioning did hospital
officials acknowledge that hospital workers had allowed John
Theodore - who had breathing problems - to be without an oxygen
monitor during an MRI procedure.
"I said, 'Had the monitor
been there, you would have known he was dying and been able to
save him?' They said, 'Yes,' " Andrew Theodore said.
The family has sued the hospital,
alleging negligence on numerous fronts.
The hospital declined comment on
Andrew Theodore's description of the meeting. In an answer to
the lawsuit, it denies liability. The lawsuit is set for trial
this year.
Coroners say families aren't the
only ones kept in the dark when something goes wrong.
Hospitals don't always tell
coroners when they've had a possible accidental death. Under
S.C. law, coroners can investigate unexplained deaths of healthy
people.
Last May, for example, Lexington
Medical Center didn't notify Lexington County Coroner Harry
Harman that healthy 20-year-old Daniel Enter had died
unexpectedly after a minor operation.
Enter's family is suing Lexington
Medical, alleging he died because of a broken oxygen machine and
hospital negligence.
Lexington Medical officials won't
comment on why they didn't notify the coroner and decline to
discuss the case, citing the lawsuit.
SECRECY HINDERS PROGRESS
For 2,500 years, doctors have
studied diseases and things that hurt humans. Then they have
publicized their findings.
Other disciplines routinely
investigate and publicize findings of deadly problems.
For example, the S.C. Department
of Transportation systematically gathers statistics to find out
where car accidents happen.
With that information,
transportation official Dick Jenkins identifies dangerous roads
and intersections. The DOT then targets its spending to make
improvements to save lives.
"The whole idea is to make
everything you've got safer," said Jenkins.
But the S.C. medical profession
doesn't do that on a statewide basis. And no laws require
medical professionals to compile and share data on medical
mistakes.
Hospital officials say medical
professionals do investigate and study errors.
Hospitals participate in national
error prevention and alert programs, they say. Hospitals also
have their own internal patient safety programs. And within each
hospital, teams investigate internal errors and take action,
they say.
However, officials acknowledge
that if a crucial life-saving machine malfunctions and a patient
dies as a result, there's no system to alert other S.C.
hospitals to check similar machines.
Why not collect and disseminate
more data on medical errors?
The medical community fears more
lawsuits, is hamstrung by patient privacy laws, and is wary of
competitive market pressures, said Dr. Ray Greenberg, president
of the Medical University of South Carolina.
Asked why S.C. medical
professions don't do more, Greenberg said: "That's a very
fair question. I'm an epidemiologist, and my life blood is
collecting routine surveillance information.
"It's part of my training
and belief system - that if you really want to characterize and
understand a problem, you have to collect data on it. That's the
only way you'll make informed decisions about how to improve the
situation."
Reach Monk at (803) 771-8344 or
jmonk@thestate.com.
LESSONS LEARNED
Secrecy is a fact of life when it
comes to medical errors. Few involved want to publicize the
mistakes.
* Doctors and hospitals make
secret deals in S.C. courts to keep cases and the amount doctors
pay to victims quiet.
* Hospitals don't always tell
patients or their families when a harmful or fatal error has
happened. Coroners also are not always told.
* Instead of studying medical
mistakes to learn how to prevent them, the S.C. medical
profession chooses to keep errors quiet, fearing lawsuits.
* While a federal database keeps
track of doctors whose insurance pays claims to victims of
medical errors, it keeps the doctors' names secret from the
public.
SHROUDED IN SILENCE
Courts and hospitals play key
roles in medical secrecy, but there are other players:
S.C. BOARD OF MEDICAL EXAMINERS
* This board receives complaints
and investigates doctors.
The board last year took action
in 52 cases, seven involving allegations of negligence. In four
cases, the board shielded the names of doctors it acted against.
One doctor whose name was
withheld was cited for contributing to the death of a patient.
He was given a private reprimand and fined $1,000.
The unidentified doctor had
"performed surgery that was not medically necessary, which
led to patient's eventual demise," the board said.
Board chairman Dr. Roger Ray said
state law prevents him from discussing the case. But, he added,
the board's action was appropriate. Such cases are complicated
and involve many hours of study, Ray said. "There is no
desire to protect an incompetent doctor."
The board also gets a report from
doctors' insurers on amounts paid for malpractice claims. State
law requires the board to keep that information confidential.
DEPARTMENT OF HEALTH AND
ENVIRONMENTAL CONTROL
* State law requires hospitals to
report all accidental deaths to DHEC.
Most hospital deaths reported
involve falls and suicides, not medical errors, according to a
State newspaper review of agency records.
DHEC does not make public key
details of hospital deaths, including the name of the patient.
As a result, there is no way the public can independently check
the accuracy of DHEC's information, which hospitals furnish.
INSURANCE FUNDS
* Most S.C. doctors, nurses and
hospitals are insured for malpractice by two organizations: the
Joint Underwriters Association and the Patients Compensation
Fund.
They underwrite malpractice
insurance for about 5,500 of the state's 7,000 doctors.
While they are public bodies,
subject to the S.C. Freedom of Information law, the association
and fund - advised by their attorney, Ernest Nauful of Columbia
-declined to make public the names of doctors responsible for
malpractice awards and the amount paid.
Dr. Ed Catalano, the Compensation
Fund's chairman, said legal claims against doctors can be very
complicated. The amount of a malpractice award by itself is not
enough for the public to make an informed judgment about a case,
he said.
n The Insurance Reserve Fund
insures the 1,500 doctors who work at state-run institutions,
including the Medical University of South Carolina.
Much information about the
state-run program's malpractice payouts is public. For instance,
in response to Freedom of Information requests about payments to
victims of malpractice, The State obtained listings of the
hospitals involved, the nature of the claim, the name of the
victim and the amount paid.
However, the Reserve Fund
initially failed to disclose five MUSC cases in which it paid
out almost $4 million since last October. A spokesman blamed
those omissions, in part, on paperwork delays.
The Reserve Fund is also refusing
to disclose five secret payments it made to medical victims in
state facilities since 1999. It says judges have sealed the
payments.
THE NATIONAL PRACTITIONER
DATABASE
* All doctors who make insurance
payouts to victims of medical error must be reported to this
database, according to federal law.
Hospitals and insurance groups
can access the database by a doctor's name and learn about his
or her background.
However, a hole in the system
ensures that about 1,500 S.C. doctors will never face being
reported to the database. These doctors work for the state of
South Carolina at institutions that include MUSC and the state
prison system.
Under a legal technicality,
patients at state-run hospitals cannot sue individual doctors,
only the hospitals. As a result, doctors at state-run hospitals
will never be found liable for injuring or killing a patient.
Consequently, they will never be reported to the database. |